Frequently Asked Questions
How do I Cancel My Membership?
Cancelling your account at any time is no problem. Alternately, if you need to pause your account for some time, we can do this for you as well, so you can keep your current promotional pricing.
FIRST – Please review the proper video – Credit Card or Paypal which will instruct you on how to cancel your membership.
SECOND – To cancel your account, please choose link below the video according to the payment you used:
1 – I paid using my credit card – CLICK HERE
2 – I paid using Paypal – begin by logging into your Paypal account and watch the video below. Please be aware that your Paypal console may look different from the one in my example depending on a number of factors including which browser you are using as well as the default layout.
If you encounter any difficulty, please reach out to Paypal support, as they are excellent. Also note that the payment might appear under “recurring payments” again depending on a number of factors.
I Own Some of Susan’s Programs – Where Do I Access Them?
Please continue accessing those programs at the current location, the same place you always have : https://www.susanarrudafitness.com/dashboard/en/login
I know it is a bit of a bother to have two destinations to log in to, but we are working hard to move all of those legacy programs to a new online home, and we will continue to communicate with you as each program is moved.
Completion date for all programs is sometime in August 2024.
Thank you for your patience!
I already own some of Susan’s Programs. Is the Susan Arruda Workouts Membership Something Separate?
My stand-alone, or “legacy” programs are separate from my membership site. These programs are designed with an ownership option and are usually focused on a particular fitness goal and some include meal plans; the programming is intensive and the price point is much higher, $59-$400.
However, as a member of my Susan Arruda Workouts platform, you will get a 20% discount on any of my legacy programs going forward. We designed my Susan Arruda Workouts platform to be a low-cost option with loads of variety, no long term commitment, with a dash of programming so you have a fitness plan to get you started and help you stay committed to your fitness lifestyle.
The Sculpted Slim & Sexy Program alone has sold for over $259, so this platform is loaded with value!
Is there a variety of workouts and equipment?
YES! If I had a middle name, it would probably be “variety!” There is a wide variety of workouts and I love to use different equipment, from dumbbells, barbells/body bars, walls, Bosu balls, foam roller, exercise bands, stability ball and good old-fashioned pumping iron type workouts.
Do I have access to everything I see here?
Yes, and even what you DON’T see here yet, because I add new workouts and content regularly! Your VIP membership includes everything that I am releasing going forward as well! As long as your monthly billing is up to date, there are no restrictions, and you can cancel anytime.